Terms of service

Terms of Service – The Poppy Store

Last updated: 14th June 2025

Welcome to The Poppy Store! By accessing or using our website (https://vpyy1e-jf.myshopify.com/), you agree to comply with and be bound by the following Terms of Service. Please read them carefully before placing an order.

1. General Information

This website is operated by The Poppy Store. Throughout the site, the terms “we,” “us,” and “our” refer to Poppy. By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by these terms.

We reserve the right to update or modify these Terms at any time. Continued use of the site after any changes constitutes acceptance of those changes.

2. Eligibility

By using this site, you confirm that you are at least 18 years of age or are using it under parental or guardian supervision.

3. Product Information & Availability

We make every effort to display the products, colors, and descriptions as accurately as possible. However, slight variations may occur due to screen differences or print production.

We reserve the right to limit the quantities of any product or discontinue items at any time without notice.

4. Pricing & Payments

  • All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
  • We accept UPI, credit/debit cards, net banking, and cash on delivery (COD) where available.
  • Poppy reserves the right to change pricing or apply offers without prior notice.

5. Order Processing & Fulfillment

  • Orders are usually processed within 1–3 business days, and delivery estimates are shown at checkout.
  • Custom or personalized products may take longer to ship due to production time.
  • If a product becomes unavailable after your purchase, we will issue a refund or provide alternate options.

6. Returns, Exchanges & Cancellations

Please review our https://vpyy1e-jf.myshopify.com/policies/refund-policy for full details.

  • Returns are only accepted for eligible items reported within 7 days of delivery.
  • Personalized/custom products are non-returnable except in case of damage or misprint.
  • Orders once placed cannot be canceled or modified unless agreed in writing.

7. Shipping Policy

All orders are shipped via reputed courier partners. Shipping timeframes vary based on location and are estimated at checkout. See https://vpyy1e-jf.myshopify.com/policies/shipping-policy for complete terms.

8. Intellectual Property

All content on this website — including images, logos, product designs, graphics, and text — is the property of Poppy and is protected under Indian intellectual property laws. Reproduction or unauthorized use is strictly prohibited.

9. Limitation of Liability

Poppy shall not be liable for any direct or indirect loss, injury, claim, or damage arising out of:

  • Use of or inability to access our website,
  • Delays or issues beyond our control (courier failures, strikes, acts of nature),
  • Unauthorized access to your personal data due to cyber threats.

10. User Conduct

You agree not to use our site:

  • For any unlawful or fraudulent purpose,
  • To spread malware or spam,
  • To attempt to access another user’s account or data.

We reserve the right to terminate or restrict your access if we believe you’re violating these terms.

11. Privacy & Data Protection

Your submission of personal information is governed by our Privacy Policy. We are committed to protecting your data in accordance with Indian data privacy laws.

12. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Belgaum